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Terms and Conditions
Terms and Conditions of the weasy.io platform sold by Weasy - Web Made Easy, Lda, with headquarters at Edifício Jardim, Praça Doutor Eduardo de Freitas - 4615-515 LIXA, with NIPC 514 509 783, further on in this document called Weasy. By using this service, you agree to these Terms and Conditions. The user of the platform is hereinafter referred to as the Client.
Description of the Service
WEASY is the company that provides the weasy.io platform that allows the client to create an institutional or e-commerce website by subscribing to a SaaS (software as a service) plan. The service is free for 14 days of the trial period, after this period the client will have to subscribe to one of the paid plans or opt for the free plan (if any). The subscription can be monthly or annual and will be charged to the customer according to the plan and period chosen. The institutional or e-commerce sites created on the platform only work on the weasy platform and under no circumstances may they be transferred to an external hosting. Weasy reserves the right to cancel any account with missing payments, or for failure to comply with the rules set by Weasy.
Access and registrationThe client of this service guarantees that he is of legal age (18 years or older) and guarantees that all data provided to Weasy is true and complete and, where necessary, should update the initial data. Weasy reserves the right to cancel the service, at any time and without notice, if it detects irregularities in the information provided by the client. You are responsible for maintaining the confidentiality of your Weasy account and responsible for all activity that takes place within Weasy.
When using the weasy.io platform
Weasy does not guarantee that the service is free from errors and non-conformities. The weasy.io platform was developed to be integrated into third-party platforms and systems such as Facebook, Twitter, Youtube, Vimeo and much more, being subject to their Policies and Conditions. Weasy is not responsible for any changes that occur in these Policies and Conditions that influence the proper functioning of the weasy.io platform and the client's website. Weasy is not responsible for any direct or indirect damages, including loss of profits, data or other intangible losses resulting from the unavailability of the weasy.io platform service and the client's website. It is the responsibility of the customer to comply with all legal and tax requirements with the authorities of each country where the customer trades. Weasy can in no case be held responsible for failures, defaults, fines or claims for damages of any kind that are charged to the client.
Free PlansThe weasy.io platform occasionally creates free plans or products. Such plans may be cancelled at any time without notice. All free plans may be limited in functionality and are valid for at least 6 months from the subscription date.
Contents and legal requirementsAll content (products, text, images, videos, etc.) included on the client's website are the sole responsibility of the client and Weasy can in no case be held liable for damages caused to third parties by misuse of any type of content. Weasy may cancel or remove a client's service, at any time and without notice, if Weasy considers that the content appears illegal, offensive, defamatory, obscene or promotes aggression to any individual, group, animal or that violates privacy, copyright, patent rights or commercial rights. It is the responsibility of the Weasy customer to ensure appropriate privacy policies, data protection (cookies) and to ensure good practice and all legal procedures necessary to use this service.
The term weasy.io cannot be used in any situation that could be confused with another page that is not owned by Weasy. It is expressly prohibited to use the terms (weasy or weasy.io) in a name of a website or online store that has been created on the weasy.io platform.
Sales and OrdersThe entire process of ordering and selling is the responsibility of the customer of the service and there is no interference from Weasy.Weasy does not check the products that are promoted for sale in the online store(s) of the customer of this service. The placement of products is done automatically without any validation by Weasy.The client of this service expressly accepts that in no event will Weasy be called upon to settle, directly or indirectly, any matters arising from the contractual relationship between the client (weasy.io platform user) and its own clients, namely the provision of any service or supply of products, in their nature, opportunity, quality and price.
Available payment methods
All Weasy.io plans can be paid by MB, credit card, bank transfer or Paypal. If the customer intends to use the online payments in your online store, you must request and contract your own MB, Paypal account, credit card account or other means of payment with the entities indicated by weasy.io in your backoffice, being the sole responsibility of the Customer the use and management of this same contract.
Refund PolicyWeasy does not refund payments made for subscription to monthly, annual or other plans. Weasy, allows the possibility to cancel a plan at any time, simply by not renewing the plan when it occurs. The lack of payment of a subscribed plan, during the renewal period, determines the cancellation of the account, leaving the client without an active website and other services. After 30 days of cancellation, all contents of the Client's website will be automatically deleted, this operation is irreversible and does not entitle the client to the data, documents and images stored on the platform.
Weasy.io domains of responsibility can be transferred to whoever the client indicates, with a cost of 25 euros + VAT per domain.
ThemesWhen subscribing to the service you can choose the theme you want for your site. The theme provided by Weasy can be used by any other customer. There is no exclusivity in the themes available on Weasy site. The customer may not use the themes provided by Weasy for other services that are not properly licensed by Weasy. In any theme, there is the possibility to customize them. All themes, regardless of modification or not, must contain in the footer of the site a mention of the platform, usually a link to the Weasy homepage http://weasy.io.
Use of imagesAll the images used in the themes by Weasy are protected by copyright and were purchased for internal use and for demonstrations of the weasy.io platform. The client cannot use the images present in the themes. If you want an image like `used by Weasy, the client can acquire the rights of it in the image banks available. Alternatively you can use free images from the image banks that we indicate on the platform. The use of the images on the client's site are the sole responsibility of the client.
SupportAll weasy.io plans include support through the help center for placement and clarification of questions. Paid plans include email support (email@example.com) and access to chat available on weasy.io. Weasy reserves the right to only provide telephone assistance on special plans that have this type of assistance covered and are not in the trial period.
BackupsAlthough there are monitoring services and backups, these may be the target of failures, because they are automated processes. The client can not claim any compensation for damages caused by the loss of information, changed data, stolen data, among others in relation to the service provided.
Change of Terms and ConditionsThe Terms and Conditions of Service may be updated by Weasy without notice. You should check them regularly to stay informed. Use this service only if you agree to Weasy's Terms and Conditions.
Alternative Dispute Resolution
We will treat your personal data for the purposes of customer management and marketing. The information you provide us is only intended to provide you with a service more suited to your characteristics and needs. As such, and for customer support purposes, we inform you that your contact details and address may be passed on to companies providing services outsourced by Weasy, for the performance of services and improvement of the service to be provided to our customers. We will process your data to send you information about products and services. This data processing will be carried out only with your consent, provided at the time of registration. If you consent, you will receive marketing communications via email and SMS. Consent to the processing of personal data for direct marketing purposes may be revoked at any time.Your data will be kept until you wish to have it deleted.
Why do we need your information?
Data requested by WeasyDuring the registration of a free trial account on the weasy.io platform, Weasy requests the following data: Name, e-mail of the client, Name of the company. After this period and if the client wants to subscribe a paid plan to Weasy additionally requests the following data: Address. Tax identification number, Telephone contact. This data will be used for identification of the customer, contact with the customer and billing the amounts paid to Weasy.io. By installing the integration APP with Facebook, the customer of this Service will have to allow weasy.io access to Basic Information (name, profile image, gender, friends list, ID and published information).
Information protectionWeasy does not share or sell personal customer information for commercial purposes other than Weasy. Weasy only uses the information to communicate with the client of the service and to improve its products and services.Weasy is not responsible for the terms and conditions and privacy policies established on the client's website.Weasy manages, monitors and stores the data of the weasy.io platform, however, has no right to the data of the clients of the platform.Weasy works with Secure Socket Layer (SSL) protocols, making all information transmitted on the weasy.io platform is encrypted, ensuring maximum data security.